This is about purchases of Go Airport Express rides to O'Hare airport, orders purchased...

GetHuman-rhkao's Problem with an order issue with Groupon from May 2018

1 view
 | 
195604 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-rhkao's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rhkao's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rhkao will want to follow the link below to head to their help center. We will check on GetHuman-rhkao later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rhkao may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-rhkao's own words
This is about purchases of Go Airport Express rides to O'Hare airport, orders purchased on November *, **** and January *, ****. I was told by Go Airport Express when I purchased the vouchers that even though my zip code (*****) was not included in those listed by Groupon, they would honor it at full fare if I departed from the Marriot Marquis. or my condo, which is * block from the Marriot Marquis. Now, I go to redeem these groupon vouchers with Go Airport Express, and I'm told that they will credit me the purchase price, not the Groupon voucher price for these vouchers, despite one of them not being expired (the November **** voucher is expired, the January **** voucher is not). Please just give me a credit for the price purchased for these * vouchers because not only will they not honor the terms as they indicated when I purchased the Groupon vouchers, they won't even give me full credit for the value of the vouchers. Thank you. *Rachel Kao
GetHuman-rhkao did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rhkao fixed the problem
We are waiting for GetHuman-rhkao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rhkao fixes it.
This email address isn't valid

Groupon

Problem with an order issue
Reported by GetHuman-rhkao
May 3rd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 195604 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rhkao started working on this issue
May 3rd, 2018 9:07pm