Recent purchase for a concert event did not go as planned. i purchased * tickets and in...

GetHuman-amnez's Problem with an order issue with Groupon from May 2018

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The issue in GetHuman-amnez's own words
Recent purchase for a concert event did not go as planned. i purchased * tickets and indicated that my husband would be picking up the tickets at the venue. I entered his name on the Groupon order. When we printed out each ticket it showed my name. I contacted Groupon and was told it wouldn’t be a problem. It was a problem. The venue couldn’t find his name or my name OR even the tickets. I am beyond humiliated!
GetHuman-amnez did not yet indicate what Groupon should do to make this right.
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Groupon

Problem with an order issue
Reported by GetHuman-amnez
May 1st, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 277507 others
1 customer following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-amnez started working on this issue
May 1st, 2018 8:09pm