I purchased two groupon packages for Francis and Son car wash. Sunday, we went for a ca...
GetHuman-plj's Refund my order issue with Groupon from May 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-plj will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-plj can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-plj's own words
I purchased two groupon packages for Francis and Son car wash. Sunday, we went for a car wash. It was a disaster. The truck came out with bugs still on the grill and windshield. Dust was still on the dash. We left. Went to our next stop. After loading our purchase we were shocked to see the damage. The passenger side drip rail molding was GONE!! Now, it is going to cost us $*** PLUS labor!!!! *Please refund the remainder of the packages we purchased .....we will NEVER go back.
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