Y’all have double charged me on an order and you also took and order and split it. Mean...
GetHuman-yyheart's Overcharge issue with Groupon from May 2018
Help with my Groupon issue
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GetHuman-yyheart's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yyheart will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-yyheart can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers support over the phone but you can use the option for Live Chat. Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you will see an option to live chat with Groupon
The issue in GetHuman-yyheart's own words
Y’all have double charged me on an order and you also took and order and split it. Meaning I had two products together with a code HURRY** to make it $ ** off but y’all split the bill and one of the items was on sale for *.** but you charged me *.**. I’d send you pictures of the charges but you don’t have that option. If you go to my groupon, it shows having only * items but my bank statement shows * or * charges.*NOT HAPPY!!!
GetHuman-yyheart did not yet indicate what Groupon should do to make this right.
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