My hotel stay is set to pending. This is causing a real issue at a personal level, but...
GetHuman642731's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman642731's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman642731's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman642731 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman642731 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman642731 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman642731's own words
My hotel stay is set to pending. This is causing a real issue at a personal level, but I need to get this resolved so I can use the Groupon. **I click on them and they simply say pending in red. There is no additional information or way to follow up on it. **I use Groupon often, so I know that this is not the way you generally operate, but I need these fixed ASAP!**Thank you. **Xavier Thomas************Xavier@XavierThomas.com
GetHuman642731 did not yet indicate what Groupon should do to make this right.
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