I ordered * vouchers for a * day tour of Greece. When I called to make the reservation...
GetHuman642451's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman642451's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman642451 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman642451 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman642451's own words
I ordered * vouchers for a * day tour of Greece. When I called to make the reservation there were no dates available within the time frame I requested for the price that I paid on Groupon. We simply cannot afford the rates that they are offering, which are far beyond the advertised rates on Groupon. We have used Groupon before for travel and it was great! But for some reason this trip just is not working out. The Customer service Rep at Great Value vacations told me that Groupon could issue me a refund since their dates will not work for us. So I would like to request a refund for these vouchers please. Thank you
GetHuman642451 did not yet indicate what Groupon should do to make this right.
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