I want to make you aware about one of your customers. The One Movers in San Diego. I f...

GetHuman-jvpaden's customer service issue with Groupon from April 2018

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The issue in GetHuman-jvpaden's own words
I want to make you aware about one of your customers. The One Movers in San Diego. I found their deal on Groupon. Prior to purchasing the Groupon, I called the company to check availability. The person I spoke with said, “I can offer you that same price without the Groupon.“ It seems as though they are trying to keep you guys from making your money. I just thought that you would like to know. Feel free to contact me. **In addition, they did not show up with the guys they promised, and they overcharged me. I know you can’t do anything about that, it’s just a reflection on their way of doing business.
GetHuman-jvpaden did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jvpaden
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-jvpaden started working on this issue
Apr 30th, 2018 4:42pm
GetHuman-jvpaden indicated the issue is not fixed yet.
May 1st, 2018 6:31pm