I want to make you aware about one of your customers. The One Movers in San Diego. I f...
GetHuman-jvpaden's customer service issue with Groupon from April 2018
Help with my Groupon issue
GetHuman-jvpaden's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jvpaden will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jvpaden can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-jvpaden's own words
I want to make you aware about one of your customers. The One Movers in San Diego. I found their deal on Groupon. Prior to purchasing the Groupon, I called the company to check availability. The person I spoke with said, “I can offer you that same price without the Groupon.“ It seems as though they are trying to keep you guys from making your money. I just thought that you would like to know. Feel free to contact me. **In addition, they did not show up with the guys they promised, and they overcharged me. I know you can’t do anything about that, it’s just a reflection on their way of doing business.
GetHuman-jvpaden did not yet indicate what Groupon should do to make this right.
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