I recently stayed at the the Doubletree Hilton and they did not honor what I purchased...

GetHuman-tianaro's Refund my order issue with Groupon from April 2018

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The issue in GetHuman-tianaro's own words
I recently stayed at the the Doubletree Hilton and they did not honor what I purchased the first night that we stayed. I want a refund back. We were promise an oceanfront view and were given the impression that the hotel was on the ocean. We were given a room that was oceanview and was told by one of the front desk people that because we purchased through a third party that we are given what is left over. The hotel sits far back from the ocean and it was right across from the airport that was loud an noisy. It was not mentioned that it was close to an airport. All we heard was planes all day and all night.
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Groupon

Refund my order issue
Reported by GetHuman-tianaro
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 275524 others
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Timeline
GetHuman-tianaro started working on this issue
Apr 30th, 2018 4:00pm