Tried to trade in two vouchers, tab is available but doesn't do anything. ALSO, I have...

GetHuman630877's Refund my order issue with Groupon from April 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman630877's own words
Tried to trade in two vouchers, tab is available but doesn't do anything. ALSO, I have had to move within three weeks from Denver to Tampa to help my mom while my dad was in the hospital (he passed away last week). I am now in Tampa for good and want to use my money towards Tampa groupons, not Denver. All of this should be much easier, especially when dealing with REAL LIFE issues!*This was a burden for me that I didn't expect.*I trust that Groupon will make this right and come up with a resolution that is fair.
GetHuman630877 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman630877 fixed the problem
I got on my phone app and chose the customer service call back. I entered my number and a rep got back to me within ** minutes. She resolved the issue and redeemed my credit.
Please help with my Groupon issue
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Groupon

Refund my order issue
Reported by GetHuman630877
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman630877 shared how to fix
Seen by 4 customers so far
Similar issue to 276898 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman630877 started working on this issue
Apr 30th, 2018 3:56pm
GetHuman630877 indicated the issue is not fixed yet.
Apr 30th, 2018 3:56pm
GetHuman630877 confirmed the issue is fixed. Hooray!
Apr 30th, 2018 5:29pm