I ordered a s* Verizon cell phone through amazon which ended up being sold through grou...
GetHuman642122's Overcharge issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman642122's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman642122's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman642122 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman642122 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman642122 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers support over the phone but you can use the option for Live Chat. Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you will see an option to live chat with Groupon
The issue in GetHuman642122's own words
I ordered a s* Verizon cell phone through amazon which ended up being sold through groupon...Order number ****-******-****** placed on April **, ****. The amazon order was to have Groupon to also apply a *$** discount for new customers. Groupon failed to apply the $** discount which they should of according to Amazon management. Please apply the discount and if you choose not to, Amazon advised to contact them again. thank you.
GetHuman642122 did not yet indicate what Groupon should do to make this right.
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