Good Morning, I work at Resorts World Casino and we had an event on Saturday night. On...

GetHuman-megantr's Refund my order issue with Groupon from April 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-megantr will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-megantr can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-megantr's own words
Good Morning, I work at Resorts World Casino and we had an event on Saturday night. One of the guests bought a two separate groupons for our concert and accidentally activated them both however she only needed to activate one. She called groupon on Saturday to get a refund for the second one but they said because it was already activated that they wouldn't refund it. I am writing on her behalf and from the company that hosted the event to request that she receives her refund.
GetHuman-megantr did not yet indicate what Groupon should do to make this right.
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Refund my order issue
Reported by GetHuman-megantr
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 277464 others
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Items needed
Name on account
Email on account
Billing address
GetHuman-megantr started working on this issue
Apr 30th, 2018 1:48pm
GetHuman-megantr indicated the issue is not fixed yet.
Apr 30th, 2018 2:52pm
GetHuman-megantr indicated the issue is not fixed yet.
May 3rd, 2018 1:17pm