Good Morning, I work at Resorts World Casino and we had an event on Saturday night. On...

GetHuman-megantr's Refund my order issue with Groupon from April 2018

4 views
 | 
277464 similar
 | 
0 following
Help with my Groupon issue
GetHuman-megantr's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-megantr will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-megantr can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-megantr's own words
Good Morning, I work at Resorts World Casino and we had an event on Saturday night. One of the guests bought a two separate groupons for our concert and accidentally activated them both however she only needed to activate one. She called groupon on Saturday to get a refund for the second one but they said because it was already activated that they wouldn't refund it. I am writing on her behalf and from the company that hosted the event to request that she receives her refund.
GetHuman-megantr did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-megantr fixed the problem
We are waiting for GetHuman-megantr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-megantr fixes it.
This email address isn't valid

Groupon

Refund my order issue
Reported by GetHuman-megantr
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 277464 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-megantr started working on this issue
Apr 30th, 2018 1:48pm
GetHuman-megantr indicated the issue is not fixed yet.
Apr 30th, 2018 2:52pm
GetHuman-megantr indicated the issue is not fixed yet.
May 3rd, 2018 1:17pm