I would like yo return my sound bar, I purchased it to connect to my tv, however, it is...

GetHuman640206's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
GetHuman640206's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman640206 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman640206 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman640206's own words
I would like yo return my sound bar, I purchased it to connect to my tv, however, it is blue tooth or auxiliary connections only. My problem is when I go through the return steps I get to "print return label" it tells me to try again in a few minutes. This has happened * times over the course of * days.* Can you please email me the label and I will print it out that way. This is very frustrating as the sound bar was a gift for my husband.
GetHuman640206 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman640206
Apr 29th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 276656 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman640206 started working on this issue
Apr 29th, 2018 8:53pm
GetHuman640206 indicated the issue is not fixed yet.
Apr 29th, 2018 10:56pm
GetHuman640206 indicated the issue is not fixed yet.
Apr 29th, 2018 10:58pm
GetHuman640206 indicated the issue is not fixed yet.
Apr 30th, 2018 9:54pm
GetHuman640206 indicated the issue is not fixed yet.
Apr 30th, 2018 9:56pm
GetHuman640206 indicated the issue is not fixed yet.
May 2nd, 2018 9:54pm