I received an email that there was suspicious activity on my account. I feel entitled t...
GetHuman639704's customer service issue with Groupon from April 2018
Help with my Groupon issue
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GetHuman639704's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639704 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639704 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman639704 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman639704's own words
I received an email that there was suspicious activity on my account. I feel entitled to know so that I can see if I was charged and document. I am really disgusted that I have given my payment info to a company that doesn't provide me with a way to contact them in events such as this. I am stressed and would like a way to contact a human at groupon. If I do not hear back, I will be pursuing other avenues to get this resolved, tell all of my friends and cancel my account.
GetHuman639704 did not yet indicate what Groupon should do to make this right.
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