I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny i...
GetHuman639433's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman639433's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman639433's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639433 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639433 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman639433's own words
I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny in poughkeepsie to make an appt.* The coupon expired ****. There seemed to be a phone system issue any extension i tried to reach including the photo dept was not reachable. *The rep said she would refund amount into my groupon bucks and the amount has still not been deposited which was **.**. I would like to know what is**happening with my exchange. When i looked today is says coupon was redeemed so is the return processing? Please let me know.* I look forward to hearing from you soon!! Thank you**Tara Call-
GetHuman639433 did not yet indicate what Groupon should do to make this right.
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