I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny i...

GetHuman639433's Refund my order issue with Groupon from April 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639433 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639433 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman639433's own words
I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny in poughkeepsie to make an appt.* The coupon expired ****. There seemed to be a phone system issue any extension i tried to reach including the photo dept was not reachable. *The rep said she would refund amount into my groupon bucks and the amount has still not been deposited which was **.**. I would like to know what is**happening with my exchange. When i looked today is says coupon was redeemed so is the return processing? Please let me know.* I look forward to hearing from you soon!! Thank you**Tara Call-
GetHuman639433 did not yet indicate what Groupon should do to make this right.
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Refund my order issue
Reported by GetHuman639433
Apr 29th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 278006 others
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GetHuman639433 started working on this issue
Apr 29th, 2018 1:48pm