I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny i...

GetHuman639433's Refund my order issue with Groupon from April 2018

3 views
 | 
278006 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman639433's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman639433's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639433 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639433 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman639433's own words
I spoke to a groupon rep on **** after i spent two, three wks trying to call jc penny in poughkeepsie to make an appt.* The coupon expired ****. There seemed to be a phone system issue any extension i tried to reach including the photo dept was not reachable. *The rep said she would refund amount into my groupon bucks and the amount has still not been deposited which was **.**. I would like to know what is**happening with my exchange. When i looked today is says coupon was redeemed so is the return processing? Please let me know.* I look forward to hearing from you soon!! Thank you**Tara Call-
GetHuman639433 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman639433 fixed the problem
We are waiting for GetHuman639433 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman639433 fixes it.
This email address isn't valid

Groupon

Refund my order issue
Reported by GetHuman639433
Apr 29th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 278006 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman639433 started working on this issue
Apr 29th, 2018 1:48pm