I didn't authorize an order need to know how to get my money back

GetHuman637200's Can't contact company issue with Groupon from April 2018

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Help with my Groupon issue
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Before contacting them, items GetHuman637200 may need:
Name on account, Email on account, and Billing address
GetHuman637200's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman637200 will want to follow the link below to head to their help center. We will check on GetHuman637200 later to make sure it's all set or try to help escalate.
The issue in GetHuman637200's own words
The problem: I didn't authorize an order need to know how to get my money back
GetHuman637200 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Can't contact company issue
Reported by GetHuman637200
Apr 28th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 60692 others
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Timeline
GetHuman637200 started working on this issue
Apr 28th 1:04pm