I submitted two orders in error for Woulette's Bakery. The first order applied my Group...

GetHuman-junege's Refund my order issue with Groupon from April 2018

1 view
 | 
37063 similar
 | 
0 following
Help with my Groupon issue
Before contacting them, items GetHuman-junege may need:
Name on account, Email on account, and Billing address
GetHuman-junege's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junege will want to follow the link below to head to their help center. We will check on GetHuman-junege later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-junege's own words:
I submitted two orders in error for Woulette's Bakery. The first order applied my Groupon promo code incorrectly and charged me $**.**, the other charged me correctly at $**.**. I need to cancel my first order and remove that charge from my credit card. Please contact me ASAP to have this resolved as I am frustrated that I cannot speak to anyone.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-junege fixes it.
This email address isn't valid

Groupon

Refund my order issue
Reported by GetHuman-junege
Apr 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 37063 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-junege started working on this issue
Apr 27th 8:11pm