Hi! I bought a package on groupon.com for Niagara Falls (Whyndham Garden Hotel), but I...
GetHuman-cute_flo's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman-cute_flo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cute_flo's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cute_flo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cute_flo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cute_flo's own words
Hi! I bought a package on groupon.com for Niagara Falls (Whyndham Garden Hotel), but I live in Canada. I thought I bought it for Ontario but apparently not.. I received an email saying that there was a problem with my Visa payment. My order is *****-******-******. It says in the email that you will try to recharge it within a day. The problem is that I would like to cancel that order to buy one from the Canadian Whyndham hotel... **Can you cancel it please? I would like to receive an answer please so I don’t buy a package two times.*Thank you****** Bertrand.
GetHuman-cute_flo did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cute_flo fixed the problem
We are waiting for GetHuman-cute_flo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.