I traded in a groupon for a ip facial for $**. I was given a credit for $**.**. I am...

GetHuman634263's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman634263 may need:
Name on account, Email on account, and Billing address
GetHuman634263's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman634263 will want to follow the link below to head to their help center. We will check on GetHuman634263 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman634263's own words:
I traded in a groupon for a ip facial for $**. I was given a credit for $**.**. I am ***uming that a promo code was used for the purchase. I am now trying to purchase another local deal as instructed but it will not allow me to use the current **% promo code.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Problem with an order issue
Reported by GetHuman634263
Apr 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 37033 others
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Timeline
GetHuman634263 started working on this issue
Apr 27th 2:28pm