I have been going round and round with zebrasmoke.com over a unit that does not work...
GetHuman634150's customer service issue with Groupon from April 2018
Help with my Groupon issue
GetHuman634150's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman634150 will want to follow the link below to head to their help center. We will check on GetHuman634150 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman634150 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman634150's own words
I have been going round and round with zebrasmoke.com over a unit that does not work . I would like a refund or a new unit . I get no were with emails to them . there mail box shows full or they keep sending me instructions on what to do that don't work !
GetHuman634150 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman634150 fixed the problem
We are waiting for GetHuman634150 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.