I purchased an item and I tried to cancel right after I ordered it and it would not all...

GetHuman635063's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman635063 may need:
Name on account, Email on account, and Billing address
GetHuman635063's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman635063 will want to follow the link below to head to their help center. We will check on GetHuman635063 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman635063's own words:
I purchased an item and I tried to cancel right after I ordered it and it would not allow me to do so. I am now trying to get a return label and a credit to my Credit card Acct. and it won't let me do that. I am very frustrated with Groupon and if I don't get this resolved soon I will stop purchasing from Groupon.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Refund my order issue
Reported by GetHuman635063
Apr 27th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman635063 started working on this issue
Apr 27th 5:56pm