I bought a groupon Six Laser Hair Removal Sessions on one large area. I had an appointm...

GetHuman632098's Refund my order issue with Groupon from April 2018

5 views
 | 
275474 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman632098's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman632098's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632098 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman632098 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman632098 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman632098's own words
I bought a groupon Six Laser Hair Removal Sessions on one large area. I had an appointment when I reschedule it because I had a personal family member issue. The person that took my call at the spa his name is Joseph he told me to call back to reschedule when I tried to call back another day he informed me I loose * session and I only will received *. I informed him he never explained that to me when I called to reschedule he was very rude and told me that is their policy and he hang up on me. I don't want to go there he was very rude and very on professional I want groupon to reimburse my money back to my credit card.
GetHuman632098 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman632098 fixed the problem
We are waiting for GetHuman632098 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman632098 fixes it.
This email address isn't valid

Groupon

Refund my order issue
Reported by GetHuman632098
Apr 26th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 275474 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman632098 started working on this issue
Apr 26th, 2018 7:27pm