I created a Groupon account today and even verified my e-mail. I purchased a hotel for...
GetHuman631896's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
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GetHuman631896's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman631896 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman631896 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman631896 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman631896's own words
I created a Groupon account today and even verified my e-mail. I purchased a hotel for tonight in Portland, OR for my boss. He went to the hotel and there was no reservation for him. I tried logging into my account and it would not let me. I requested a password reset and received an e-mail stating "We received your password reset request, but unfortunately, there is no account on file with this email address." Strange, since earlier today I received a welcome e-mail from group. I would like a refund of the hotel that was supposed to be for tonight.
GetHuman631896 did not yet indicate what Groupon should do to make this right.
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