I created a Groupon account today and even verified my e-mail. I purchased a hotel for...

GetHuman631896's Problem with an order issue with Groupon from April 2018

1 view
 | 
276896 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman631896's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman631896's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman631896 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman631896 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman631896 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman631896's own words
I created a Groupon account today and even verified my e-mail. I purchased a hotel for tonight in Portland, OR for my boss. He went to the hotel and there was no reservation for him. I tried logging into my account and it would not let me. I requested a password reset and received an e-mail stating "We received your password reset request, but unfortunately, there is no account on file with this email address." Strange, since earlier today I received a welcome e-mail from group. I would like a refund of the hotel that was supposed to be for tonight.
GetHuman631896 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman631896 fixed the problem
We are waiting for GetHuman631896 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman631896 fixes it.
This email address isn't valid

Groupon

Problem with an order issue
Reported by GetHuman631896
Apr 26th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 276896 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman631896 started working on this issue
Apr 26th, 2018 6:35pm