I created a Groupon account today and even verified my e-mail. I purchased a hotel for...
GetHuman631896's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
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GetHuman631896's next move: go to the Groupon help center.
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Before contacting them, items GetHuman631896 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman631896's own words
I created a Groupon account today and even verified my e-mail. I purchased a hotel for tonight in Portland, OR for my boss. He went to the hotel and there was no reservation for him. I tried logging into my account and it would not let me. I requested a password reset and received an e-mail stating "We received your password reset request, but unfortunately, there is no account on file with this email address." Strange, since earlier today I received a welcome e-mail from group. I would like a refund of the hotel that was supposed to be for tonight.
GetHuman631896 did not yet indicate what Groupon should do to make this right.
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