Good Morning: I recently purchased a full house carpet cleaning (Orion Order...

GetHuman631545's customer service issue with Groupon from April 2018

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Help with my Groupon issue
GetHuman631545's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman631545 will want to follow the link below to head to their help center. We will check on GetHuman631545 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman631545's own words:
Good Morning: I recently purchased a full house carpet cleaning (Orion Order **********). I spoke with someone last Friday, however we had a really bad connection and if I understood her correctly she was going to email me with availability info, etc. I have not heard anything and am anxious as I am putting my house on the market.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman631545
Apr 26th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 37194 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman631545 started working on this issue
Apr 26th 5:03pm