I received the purchase as a gift. One of the ****rts that were purchased had a malfun...

GetHuman629645's Refund my order issue with Groupon from April 2018

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Name on account, Email on account, and Billing address
GetHuman629645's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman629645 will want to follow the link below to head to their help center. We will check on GetHuman629645 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman629645's own words:
I received the purchase as a gift. One of the ****rts that were purchased had a malfunction and would like a refund for the ****rt.*The order * is GG-*NGB-ZCB*-***-V*XJ.*Item * ************
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Refund my order issue
Reported by GetHuman629645
Apr 25th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman629645 started working on this issue
Apr 25th 11:36pm