Purchased Groupon from East Town Spa for Express Mani and Pedi. Fine print says cannot...
GetHuman629299's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
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GetHuman629299's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman629299 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman629299 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman629299 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman629299's own words
Purchased Groupon from East Town Spa for Express Mani and Pedi. Fine print says cannot purchase w*in last ** mo. Met those conditions. Told I would have to pay an additional **.** which is full price of service since I was there once two years ago. Not what the fine print says. Spa blamed Groupons lawyers. I want a refund as the Groupon is not the price I purchased but rather a full price mani and pedi. This is deceptive at best. I would prefer talking to a person to explain.....
GetHuman629299 did not yet indicate what Groupon should do to make this right.
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