Tom McCormack here. I purchased two coupons on the dates of April ** and April ** at...
GetHuman628842's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman628842's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman628842 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman628842 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman628842's own words
Tom McCormack here. I purchased two coupons on the dates of April ** and April ** at $**.** each. One was for a friend as they had no printer and I used their credit card for there voucher. I then went back in and it stated they were both redeemed. in fact only * was redeemed. * ****-******-****** and * ****-******-****** are the order numbers. I would still like to have my groupon however it will not let me in to receive it. When I tried to print the first time it had no bar code so would not work at the restaurant May Gardens in Lower Sackville NS.
GetHuman628842 did not yet indicate what Groupon should do to make this right.
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