Hi, I order an item that was delievered to the wrong address. The item number is...
GetHuman627456's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman627456's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627456 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman627456 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman627456's own words
Hi, I order an item that was delievered to the wrong address. The item number is:****-******-*******Please, help me resolve this issue! I still want the item I ordered but I already paid for it and do not want to spend more money! *My address is: ... different than the one you guys delivered it. Please , email me back with details about the issue and I will give you the correct address. *Thank you
GetHuman627456 did not yet indicate what Groupon should do to make this right.
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