On Dec, **, ****, I purchased a Groupon with Hair by Jennifer. I paid $** and when it...
GetHuman627462's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
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GetHuman627462's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627462 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman627462 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman627462 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman627462's own words
On Dec, **, ****, I purchased a Groupon with Hair by Jennifer. I paid $** and when it came time to make an appt., she gave me hard time. I had an apt with her today and she is giving me this **** about I did not confirm with her. Nobody told me that. She does need to use Groupon if she is not going to honor it. I do want my money back because she waited until the day before it expire to cancel with me.
GetHuman627462 did not yet indicate what Groupon should do to make this right.
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