I purchased a groupon and the company is no longer in business. I specifically told the...

GetHuman-jenniebu's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman-jenniebu's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenniebu will want to follow the link below to head to their help center. We will check on GetHuman-jenniebu later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jenniebu's own words:
I purchased a groupon and the company is no longer in business. I specifically told the customer service rep * times that I need my money REFUNDED. I received an email today that my groupon was credited as groupon bucks. NO, you have $*** of mine that I need refunded back to me. This is not acceptable. I need my money back
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Refund my order issue
Reported by GetHuman-jenniebu
Apr 25th, 2018 - 3 mons ago
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Seen by 7 customers so far
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GetHuman-jenniebu started working on this issue
Apr 25th 1:24pm