customer service said I couldn't cancel voucher - cancel a BJ's voucher because it seem...

GetHuman-joedem's customer service issue with Groupon from April 2018

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The issue in GetHuman-joedem's own words
cancel a BJ's voucher because it seemed the membership voucher could only be used as membership in brooklyn or queens ... customer service said I couldn't cancel voucher
I would lose the money I paid for the voucher
costomer service should have spent time looking into this and should have realized that the voucher was good at any BJ's, not just the ones they indicated. I did this later and found I could obtain membership using voucher at any BJ's
I have an issue with Groupon too
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Groupon

purchased bj's membership voucher
Customer service issue
Reported by GetHuman-joedem
Apr 24th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 276893 others
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Timeline
GetHuman-joedem started working on this issue
Apr 24th, 2018 2:01pm
GetHuman-joedem confirmed the issue is fixed. Hooray!
Apr 25th, 2018 3:48pm