when I go into returns, I'm getting a message back saying 'Oops somethings gone bad' an...

GetHuman624003's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman624003 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman624003 can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman624003's own words
Return * dressess ... when I go into returns, I'm getting a message back saying 'Oops somethings gone bad' and underneath it says groupon isn't available or is busy. I have been trying for * days now and I have also tried phoning but just get a round of recorded messages
My deadline for returning is imminent
email me * returns labels and instructions so I can print them off. My email is *****@***.com
I have an issue with Groupon too
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Groupon

my groupon account
Refund my order issue
Reported by GetHuman624003
Apr 24th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 278263 others
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Timeline
GetHuman624003 started working on this issue
Apr 24th, 2018 8:56am