The orders have been pending for over two hours - Purchase two NYC Sightseeing p***es...

GetHuman-desouzam's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman-desouzam's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-desouzam will want to follow the link below to head to their help center. We will check on GetHuman-desouzam later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-desouzam's own words:
Purchase two NYC Sightseeing p***es ... The orders have been pending for over two hours
I can't redeem the voucher and get the sightseeing p*** while it is pending
Please process my orders :)
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Problem with an order issue
Reported by GetHuman-desouzam
Apr 22nd, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 34812 others
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Timeline
GetHuman-desouzam started working on this issue
Apr 22nd 10:16pm