purchasing ****es Jammers - it said it had trouble downloading and to come back later...

GetHuman-oceandee's Problem with an order issue with Groupon from April 2018

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The issue and preferred resolution, in GetHuman-oceandee's own words:
Redeem the credit for Charlie's Angels Cleaning ... purchasing ****es Jammers - it said it had trouble downloading and to come back later
Today I see that ****e Jammers has been purchased and Charlie's Angels is there to redeem
that the Cahrile's Agnels the scam that showed that I had redeemed get completley removed and the credit appear as I purchase the other items. There is a lot od trouble downloading the purchases - it takes a logn time. I should be able to just do with a sales Agent and get done with. This whole experience makes me extremely concern about Groupon.
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I don't understand "product*service*feature you were using". What I would prefer is we resolve this credit and then close my account. I am not confident with Groupon - I di dnot redeem Charlie's Angels Cleaning and it is so hard to purchase another product. I feel it is set up that way so it expires and you hold our money. I would like to end with Groupon.
Problem with an order issue
Reported by GetHuman-oceandee
Apr 20th, 2018 - 3 mons ago
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GetHuman-oceandee started working on this issue
Apr 20th 4:55pm
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Apr 20th 4:58pm