Wrong hotel booked. I wanted the New your New York with the strip view. It’s my wedding...

GetHuman744091's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
Wrong hotel booked. I wanted the New your New York with the strip view. It’s my wedding anniversary and my wife and I are here at New York thinking that we had reservations. Therefore, I would like to cancel and book the New York. Thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman744091
Jun 3rd, 2018 - 19d ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 669 others
0 customers following this
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Timeline
GetHuman744091 started working on this issue
Jun 3rd 1:07am
GetHuman744091 indicated the issue is not fixed yet.
Jun 3rd 2:48am