When I tried to call the answering machine said closed from April *th. to the **th. for...

GetHuman608273's Can't contact company issue with Groupon from April 2018

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Help with my Groupon issue
GetHuman608273's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman608273 will want to follow the link below to head to their help center. We will check on GetHuman608273 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman608273's own words:
Trying to book an appt. for duct cleaning which I purchased from Groupon ... When I tried to call the answering machine said closed from April *th. to the **th. for equipment upgrading.
I was so looking forward to getting the job done that I paid for also a concern that my money will be lost.
A good resolution would be for this company to answer there phone , book my appt. and fulfill there commitment.. The last thing I want to a complete cancellation but on the other hand I do not want to lose my investment.
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Groupon

Westbank Carpet and AirDuct Cleaning
Can't contact company issue
Reported by GetHuman608273
Apr 18th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman608273 started working on this issue
Apr 18th 4:36pm