never received my order - can never get hold of a merchant - I can never get any resolve

GetHuman608198's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman608198 may need:
Name on account, Email on account, and Billing address
GetHuman608198's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman608198 will want to follow the link below to head to their help center. We will check on GetHuman608198 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman608198's own words:
can never get hold of a merchant ... never received my order
I can never get any resolve
refund my payment of ***.** purchased on ******
Help with my Groupon issue
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Groupon

Groupon
Refund my order issue
Reported by GetHuman608198
Apr 18th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 34843 others
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Timeline
GetHuman608198 started working on this issue
Apr 18th 4:18pm