I was charged twice for items

GetHuman607145's customer service issue with Groupon from April 2018

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GetHuman607145's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman607145 will want to follow the link below to head to their help center. We will check on GetHuman607145 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman607145's own words:
The problem I ran into: I was charged twice for items
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Was charged twice
Customer service issue
Reported by GetHuman607145
Apr 18th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 35216 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman607145 started working on this issue
Apr 18th 10:25am