Airline reservation - April ** - I wasn't able to leave due to illness

GetHuman-rondiago's Can't contact company issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-rondiago may need:
Name on account, Email on account, and Billing address
GetHuman-rondiago's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rondiago will want to follow the link below to head to their help center. We will check on GetHuman-rondiago later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rondiago's own words:
April ** ... Airline reservation
I wasn't able to leave due to illness
For the ticket to be honored for reminder of the month
Help with my Groupon issue
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Can't contact company issue
Reported by GetHuman-rondiago
Apr 17th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 37111 others
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GetHuman-rondiago started working on this issue
Apr 17th 7:34pm