error message came up on groupon try again later - your error in billing me twice while...

GetHuman-bbusserm's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-bbusserm may need:
Name on account, Email on account, and Billing address
GetHuman-bbusserm's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bbusserm will want to follow the link below to head to their help center. We will check on GetHuman-bbusserm later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-bbusserm's own words:
your error in billing me twice while there was a groupon computer glitch ... error message came up on groupon try again later
I was charged twice due to your error
please credit my account **.** and **.** as you charged me twice *n ****
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Groupon

Perris Skyventure
Refund my order issue
Reported by GetHuman-bbusserm
Apr 17th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-bbusserm started working on this issue
Apr 17th 3:08pm