My card was charged twice for same product

GetHuman604104's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman604104 may need:
Name on account, Email on account, and Billing address
GetHuman604104's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman604104 will want to follow the link below to head to their help center. We will check on GetHuman604104 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman604104's own words:
The problem I ran into: My card was charged twice for same product
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

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Customer service issue
Reported by GetHuman604104
Apr 17th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 35728 others
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Timeline
GetHuman604104 started working on this issue
Apr 17th 4:37pm