you have sent my mattress from Sydney to a wrong address to PERTH

GetHuman-bettiefb's Refund my order issue with Groupon from April 2018

7 views
 | 
265253 similar
 | 
0 following
Help with my Groupon issue
GetHuman-bettiefb's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bettiefb will want to follow the link below to head to their help center. We will check on GetHuman-bettiefb later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bettiefb's own words
The problem: you have sent my mattress from Sydney to a wrong address to PERTH
I urgently need a mattress as have been emailing you for over two weeks the urgency of this (ordered * weeks ago) ****************** - (*********) and received email from you today. I have replied to it but want immediate attention please so I can buy another mattress before the weekend.
I have an issue with Groupon too
How GetHuman-bettiefb fixed the problem
We are waiting for GetHuman-bettiefb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bettiefb fixes it.
This email address isn't valid

Groupon

ORDER ****************** - (*********) Bettie Barr * GOLDEN GROVE, WESTLEIGH **** - you sent it to West Busselton **** Perth from Erskineville Depot !!! I replied to Hari Krishnan's email of this morning but I need to be refunded immediately so I can go and buy another mattress by the weekend.
Refund my order issue
Reported by GetHuman-bettiefb
Apr 3rd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 265253 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-bettiefb started working on this issue
Apr 3rd, 2018 11:49pm
GetHuman-bettiefb indicated the issue is not fixed yet.
Apr 3rd, 2018 11:51pm
GetHuman-bettiefb confirmed the issue is fixed. Hooray!
Apr 7th, 2018 2:22am
GetHuman-bettiefb confirmed the issue is fixed. Hooray!
Apr 7th, 2018 2:23am