When it said refunded in the app - Cancel purchase - It has not been refunded

GetHuman-pghburgh's Refund my order issue with Groupon from April 2018

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The issue in GetHuman-pghburgh's own words
Cancel purchase ... When it said refunded in the app
It has not been refunded
Process the refund
I have an issue with Groupon too
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Refund my order issue
Reported by GetHuman-pghburgh
Apr 20th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 112526 others
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GetHuman-pghburgh started working on this issue
Apr 20th 11:04am