I’m being charged for a dog bed, but haven’t received confirmation of order and on my a...

GetHuman613315's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman613315 may need:
Name on account, Email on account, and Billing address
GetHuman613315's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman613315 will want to follow the link below to head to their help center. We will check on GetHuman613315 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman613315's own words:
I’m being charged for a dog bed, but haven’t received confirmation of order and on my account , please call me!
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman613315
Apr 20th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 35081 others
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Timeline
GetHuman613315 started working on this issue
Apr 20th 12:09am