Can't log in to account and getting invalid username or p***word. Multiple changes in...

GetHuman-kimlib's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-kimlib may need:
Name on account, Email on account, and Billing address
GetHuman-kimlib's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kimlib will want to follow the link below to head to their help center. We will check on GetHuman-kimlib later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-kimlib's own words:
Log on to my Groupon account on my android phone ... Can't log in to account and getting invalid username or p***word. Multiple changes in p***word did not produce successful log in. Username has always been K*****@***.com.
Can't place an order.
Either delete or reset my account so I can login. What's the problem????
Help with my Groupon issue
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Groupon

Purchase * year subscription for Indianapolis monthly magazine for $**.
Customer service issue
Reported by GetHuman-kimlib
Apr 19th, 2018 - 3 mons ago
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Timeline
GetHuman-kimlib started working on this issue
Apr 19th 4:19pm