It never arrived - I need it for a present

GetHuman611456's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman611456 may need:
Name on account, Email on account, and Billing address
GetHuman611456's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman611456 will want to follow the link below to head to their help center. We will check on GetHuman611456 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman611456's own words:
The problem I ran into: It never arrived
I need it for a present
Re****p
Help with my Groupon issue
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Groupon

Problem with an order issue
Reported by GetHuman611456
Apr 19th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 35964 others
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Timeline
GetHuman611456 started working on this issue
Apr 19th 3:09pm