This question has been sent via the Grohe web site three times and not responded to. P...

GetHuman-toslgsu's customer service issue with Grohe America Inc. from February 2019

16 views | 106 similar | 0 following
Help with my Grohe America Inc. issue
First: share to improve GetHuman-toslgsu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-toslgsu's next move: talk to Grohe America Inc. when they open.
Grohe America Inc.'s call center is closed now. We will send GetHuman-toslgsu a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-toslgsu may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-toslgsu's own words
This question has been sent via the Grohe web site three times and not responded to. Please reply.**We installed multiple Grohe Liquid Soap Dispensers, product number ** *** in chrome. One of the pumps no longer functions properly - - - with the soap container more than half full, it is necessary to pump the unit multiple times before the content starts to flow. On the other pumps, the content starts to flow as soon as you begin to pump. **The Grohe Warranty suggests that the product is covered for mechanical defects such as this.**If I am correct that the product is covered, please let me know how to request warranty coverage. If this is not a covered item, please let me know where I can acquire a replacement part and how it would be identified.**Steven Griff***** South Ocean Blvd, Apt **-J*Boca Raton, FL *****

GetHuman-toslgsu did not yet indicate what Grohe America Inc. should do to make this right.

How GetHuman-toslgsu fixed the problem

We are waiting for GetHuman-toslgsu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Grohe America Inc.'s attention and get better help faster. Tap below to get started.
Having Grohe America Inc. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-toslgsu fixes it.
This email address isn't valid

Grohe America Inc.

Customer service issue
Reported by GetHuman-toslgsu
Feb 22nd, 2019 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 106 others
0 customers following this


GetHuman-toslgsu started working on this issue
Feb 22nd, 2019 3:37pm