This question has been sent via the Grohe web site three times and not responded to. P...

GetHuman-toslgsu's customer service issue with Grohe America Inc. from February 2019

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The issue in GetHuman-toslgsu's own words
This question has been sent via the Grohe web site three times and not responded to. Please reply.**We installed multiple Grohe Liquid Soap Dispensers, product number ** *** in chrome. One of the pumps no longer functions properly - - - with the soap container more than half full, it is necessary to pump the unit multiple times before the content starts to flow. On the other pumps, the content starts to flow as soon as you begin to pump. **The Grohe Warranty suggests that the product is covered for mechanical defects such as this.**If I am correct that the product is covered, please let me know how to request warranty coverage. If this is not a covered item, please let me know where I can acquire a replacement part and how it would be identified.**Steven Griff***** South Ocean Blvd, Apt **-J*Boca Raton, FL *****

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Grohe America Inc.

Customer service issue
Reported by GetHuman-toslgsu
Feb 22nd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 106 others
0 customers following this

Timeline

GetHuman-toslgsu started working on this issue
Feb 22nd, 2019 3:37pm