I bought a ** *** Grohflex with ** *** trim and installed it as shown on page * of your...
GetHuman-mspoone's customer service issue with Grohe America Inc. from August 2018
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I bought a ** *** Grohflex with ** *** trim and installed it as shown on page * of your booklet, Thermostat*PBV trim type * (integrated two way diverter) . The diverter is not working properly. When the arm is in the middle at the off position I still have a small stream of water coming out of the hand held shower. When I switch to shower or hand held positions it goes full in either position as it should but will never shut off completely.
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