A***.**.*M - product number. Inside part to what screwes handle need to be replaced . T...
GetHuman-lipskg's customer service issue with Grohe America Inc. from May 2018
Help with my Grohe America Inc. issue
The issue in GetHuman-lipskg's own words
A***.**.*M - product number. Inside part to what screwes handle need to be replaced . The crew that holds handle in place broke in two parts. One broken part of ***** cannot be unscrewed from the inside part of the facet . The handle fell of . The facet is under warranty . I have been contacting customer services since May * ****. They said I need to buy a new handle and cap. This is wrong . I send them a picture of what I need . Unfortunately they stopped replying on my emails. I can't call them since I have slurt speech and disable . Please help me and please do not ignore me like your customer service .
GetHuman-lipskg did not yet indicate what Grohe America Inc. should do to make this right.
I have an issue with Grohe America Inc. too
How GetHuman-lipskg fixed the problem
We are waiting for GetHuman-lipskg to fix the problem and share the solution with the rest of us customers.
Please help with my Grohe America Inc. issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.