Getting the run around as to why my bus was * hours late as well as the manager not tel...

GetHuman6353966's customer service issue with Greyhound from July 2021

Help with my Greyhound issue
First: share to improve GetHuman6353966's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6353966 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman6353966's own words
Getting the run around as to why my bus was * hours late as well as the manager not telling me which line to stand in when it was time to as previously had asked him and he agreed to and is there any other to my destination other than me waiting til *:** in the a.m. when the bus will arrive shortly

GetHuman6353966 did not yet indicate what Greyhound should do to make this right.

How GetHuman6353966 fixed the problem

We are waiting for GetHuman6353966 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Greyhound

Customer service issue
Reported by GetHuman6353966
Jul 19th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 794 others
0 customers following this

Timeline

GetHuman6353966 started working on this issue
Jul 19th 2:10pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians