To Whom It May Concern ,. Are first bus broke down from Phoenix to Dallas we were stuck...
GetHuman6045071's customer service issue with Greyhound from May 2021
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The issue in GetHuman6045071's own words
To Whom It May Concern ,. Are first bus broke down from Phoenix to Dallas we were stuck waiting for another bus for * hours wants we finally arrived in Dallas we had to lay over for * hours waiting for are next bus to arrive since the other bus already left. It was such a terrible experience I had a car booking and hotel booking , And the trip back from Oklahoma City to Phoenix are bus broke down . The bus driver was driving at a speed * miles per hour for * hour and a half .Supposedly the bus had issues with DEF Fluid and then the bus comes to a stop we waiting for another bus for a hour . The bus driver also stopped on the side of the road on the banked curve and I have bad legs and it hurt my knees. I got on the other bus and sat in the handicap seat and the bus driver stared yelling at me for sitting there and i could barely move due to my legs. I really hope you guys can really help me a refund on some of these tickets because my whole trip was a disaster. My first bus trip that broke down was Phoenix to Dallas Schedule **** My confirmation number ********** and my son was ********** The trip back from Oklahoma City
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