To Whom It May Concern ,. Are first bus broke down from Phoenix to Dallas we were stuck...

GetHuman6045071's customer service issue with Greyhound from May 2021

Help with my Greyhound issue
The issue in GetHuman6045071's own words
To Whom It May Concern ,. Are first bus broke down from Phoenix to Dallas we were stuck waiting for another bus for * hours wants we finally arrived in Dallas we had to lay over for * hours waiting for are next bus to arrive since the other bus already left. It was such a terrible experience I had a car booking and hotel booking , And the trip back from Oklahoma City to Phoenix are bus broke down . The bus driver was driving at a speed * miles per hour for * hour and a half .Supposedly the bus had issues with DEF Fluid and then the bus comes to a stop we waiting for another bus for a hour . The bus driver also stopped on the side of the road on the banked curve and I have bad legs and it hurt my knees. I got on the other bus and sat in the handicap seat and the bus driver stared yelling at me for sitting there and i could barely move due to my legs. I really hope you guys can really help me a refund on some of these tickets because my whole trip was a disaster. My first bus trip that broke down was Phoenix to Dallas Schedule **** My confirmation number ********** and my son was ********** The trip back from Oklahoma City

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Customer service issue
Reported by GetHuman6045071
May 8th, 2021 - a year ago
Seen by 20 customers so far
Similar issue to 699 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Email address on booking
Billing address
Billing phone


GetHuman6045071 started working on this issue
May 8th, 2021 12:10am
GetHuman6045071 confirmed the issue is fixed. Hooray!
May 8th, 2021 12:12am